Penn-Mar Human Services – FY 2025 Annual Report

FISCAL YEAR 2025 ANNUAL REPORT Contact Us Today Donate Penn-Mar Human Services

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Living Courageously

Empowering Possibility. Creating Community.

Hear from five of the people we support in our mission to live courageously.

We are so grateful to Megan, David, RJ, Jon, and Amanda for sharing their own stories in their own words!

A Message from Leadership

Reflections from Penn-Mar Human Services and the Penn-Mar Foundation
A Message From Our CEO

Greg Miller

Evolving Faster Than Our Obstacles

Dear Friends,

As I have learned as CEO of Penn-Mar Human Services, every year brings its own unique set of challenges — and 2025 was no exception. Yet, in the face of these obstacles, we not only persevered but thrived. We ended the year financially strong, grew our team, especially at the leadership level, and continued to deliver exceptional supports that empower nearly 2,000 people with intellectual and developmental disabilities to enjoy lives full of greater inclusion, opportunity, and independence.

This year’s success was by design.

While challenges will never go away, our strategic mindset allows us to rise above them. We constantly ask, “How can we be better? What more can we do?” to ensure every strategy advances our mission and keeps the people we support at the center of everything we do.

With a remarkable team of professionals, we turn bold strategies into actionable tactics — from expanding services and integrating empowering technologies to pursuing transformative projects like our upcoming Westminster facility. These initiatives deliver tangible results: greater independence, stronger teams, and more inclusive communities.

This success reinforces that the generosity we receive is an investment yielding lasting difference in the lives of others.

Key accomplishments in 2025 include:

  • Expanded smart home technology to approximately 40 additional homes, bringing the total to 53 Smart Homes, enhancing independence while keeping technology in service of human relationships.
  • Grew the Foundation's endowment to over $20 million, positioning it as a strategic investor in innovation and long-term projects.
  • Achieved a 90% DSP retention rate among Career Ladders participants, compared to the national average of 50%.
  • Invested in a strong team culture, resulting in higher retention and deeper commitment to the people we serve.

Looking ahead to 2026 and beyond, our new Westminster facility, opening in the spring of 2026, will foster collaboration, community, and new pathways to independence — made possible by years of operational discipline and strategic investment.

Perhaps most rewarding is the growing recognition of Penn-Mar as a national thought leader, with our practices influencing organizations well beyond our region.

With the dawn of a new year, we remain grateful for your partnership as we continue to evolve, innovate, and lead in service to the extraordinary people who inspire us each day.

Thank you for your continued trust and support.

A Message From Our Foundation

Kathy Rogers

Forward With Purpose: Building On A Legacy Of Impact

As we reflect on 2025, the Penn-Mar Foundation has once again demonstrated what it means to advance with purpose — transforming challenges into opportunities through prudent stewardship, strategic vision, and unwavering commitment to those we serve.

Even amid 2025’s funding pressures and budgetary uncertainties, our fiscal discipline has allowed us to continue to move forward and grow. We are proactively investing in game-changing initiatives that enable Penn-Mar to grow, modernize, and support more people with intellectual and developmental disabilities (IDD).

A decade ago, our current assets stood at approximately $4 million. Today, thanks to extraordinary generosity and strong, strategic investment performance, we proudly manage more than $20 million. This growth has elevated the Foundation to a true strategic partner, enabling transformative investments aligned with Penn-Mar Human Services’ long-term plan.

Our signature commitments continue to yield powerful results. The Career Ladders program remains one of our most impactful initiatives, resulting in a 90% DSP retention rate — compared to the 50% national average — strengthening support quality and personal outcomes for the people we serve.

Seed funding from the Foundation launched the Belonging Initiative, now a leading driver of organizational culture. In a mission built on human connection, fostering a culture where everyone is seen and heard is essential to helping the people we support Live Courageously every day.

We have also accelerated investments in empowering technology. Smart home solutions, virtual reality training, and carefully selected AI tools augment — not replace — human relationships, promoting greater independence and a higher quality of life.

Capital improvements, including the new Washington Heights location in Westminster, Maryland and the expanded Employee Care Fund, have strengthened infrastructure and supported the well-being of our people, assisting over 50 team members in times of hardship.

Looking to 2026 and beyond, we remain focused on growth and supporting the IDD community. Your partnership fuels measurable progress and ensures that more people can continue to Live Courageously.

On behalf of the entire Penn-Mar Foundation team, thank you for your trust and generosity. Together, we are advancing the mission with clarity, courage, and boundless possibility.

Impact Metrics

Learn More About Penn-Mar By The Numbers
Fiscal Year 2025: July 2024 – June 2025

356

People Supported
  • 356 People with disabilities supported (not including those receiving respite services or those supported through the school system)
  • Maryland: 176 | Pennsylvania: 180

59

Homes Operated by Penn-Mar

Maryland: 32 | Pennsylvania: 25 | Respite: 2

688

Team Members received training

688 Team Members receiving 7,487 Person-Centered and Leadership training hours

149

individuals with disabilities employed
  • 149 people with disabilities employed, plus 59 students supported in summer job and career exploration opportunities
  • 85 business partners employing people we support

1,313

supported through LISS

1,313 People with disabilities were supported through Low Intensity Support Services

$577,346

raised at our 2025 Gala

About $577,346 raised at our 2025 Gala to support innovative services for people with disabilities

229

Career Ladders Program Participation
  • 229 Direct Support Professionals participated in our Career Ladders Program
  • Of those certified, 91.85%  retained

55

agencies supported
  • 55 agencies supported by Penn-Mar Consulting services
  • 99 ACRE certificates issued to staff at 47 organizations

153

vehicles in our fleet

153 vehicles in our fleet drove 1,753,890 miles to support services

126,000

Website Visitors

126,000 Website Visitors who accessed resources, connected to services, kept up with organizational news, or applied to join our team

9,997

followers on social media

9,997 followers on social media platforms  witnessed our mission in action

Assistive Tech Snapshot

483

483 Visits to Assistive Technology Lending Library over 147 days open

269%

269% Increase in Assistive Tech device sign outs

90%

90% of residential locations outfitted with basic Smart Home Tech with reported daily usage

200+

200+ site visits for Smart Home training and support

Real Lives. Real Impact.

Financial Highlights

PENN-MAR Human Services is committed to responsible stewardship of every dollar entrusted to us.

Our Gallery

View photos from this year!

Legacy Circle Supporters

Funding the Future

The Legacy Circle recognizes individuals and families who have included Penn-Mar Human Services in their estate plans or made planned gifts to ensure a strong future for our mission.

The following people are those whose generosity continues beyond their lifetime, investing in a future where Penn‑Mar can thrive. As a member of the Legacy Circle, you help secure that future – advancing Penn‑Mar’s work for generations and creating a lasting legacy for those you love.

  • Mrs. Betty J. Amspacher
  • Mr. James P. Offutt
  • Mr. Max Blumenthal and Dr. Brenda Brandon
  • Mr. John K. Otto and Mrs. Christine E. Otto
  • Mr. Anthony Campisi and Mrs. Stefanie Campisi
  • Ms. Mary Parker
  • Rev. Raymond B. Good and Mrs. Carol Good
  • Mr. Keith R. Peterson and Mrs. Darlene Peterson
  • Ms. Susan C. Gordes
  • Ms. Linda M. Ryan
  • Mrs. Barbara Knauff
  • Mr. Fred Schrodetzki and Mrs. Olivia Schrodetzki
  • Mrs. Susan C. Lavery
  • Mr. Michael F. Shriver and Mrs. Marty Shriver
  • Ms. Kathleen M. McMahon and Mr. Ed Cozzolino
  • Dr. Brenda Singal and Dr. Rajesh Singal
  • Mr. Alfred R. Michenzi and Mrs. Elana M. Michenzi
  • Mr. Gordon W. Smith and Mrs. Carol W. Smith
  • Ms. Patricia C. Middlecamp
  • Mr. W. David Stang and Mrs. Robin Stang
  • Mr. Gregory T. Miller and Mrs. Terri Miller
  • Mr. Will W. Streett
  • Mr. Jon R. Nuffer and Mrs. Kathi A. Nuffer
  • Mr. James S. Taylor and Mrs. Patti Taylor

Thank you to our supporters… Your foresight and generosity will empower lives for years to come!

Leadership & Board Members

Guiding Our Mission with Experience and Integrity

Gregory T. Miller

President & Chief Executive Officer

Jennifer Hobbs

Chief Development & Marketing Officer

Marvin Lee Pyles

Chief Financial 
Officer

Paul Schiavone

Chief Human Resources Officer

Jackie Stevens

Chief Operating Officer

Penn-Mar Board of Directors For Fiscal Year 2025

  • William T. Yanavitch II, Chair
  • Elizabeth Pitts-Madonna, Vice-Chair
  • Paul Shifrin, Treasurer
  • Kristine A. Crosswhite, Secretary
  • Douglas A. Rein, Immediate Past Chair
  • K. Marriah Barnett
  • Bruce M. Bartels
  • Anthony Campisi
  • Jill Golueke
  • Denise Hargrove
  • Julia Huggins
  • Chrysta R. Stine
  • Matthew J. Superczynski
  • Robert Zerance, Jr.
  • Morton F. Zifferer, Jr.

Foundation Board of Directors For Fiscal Year 2025

  • Julia Huggins, Chair
  • Elizabeth Pitts-Madonna, Vice-Chair
  • Anthony Gallo, Immediate Past Chair
  • Bruce M. Bartels
  • Anthony Campisi
  • Kris Crosswhite
  • Joe DiPaola
  • Deric Emry
  • Holly Litrenta
  • Jason Polun
  • Paul Shifrin
  • William T. Yanavitch II

Contact Penn-Mar Human Services


PENN-MAR HEADQUARTERS

(410) 343-1069

310 Old Freeland Road | Freeland, MD 21053


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